Even Microsoft says that AI chatbots get dumber the longer you talk to them — a paired study with Salesforce shows reliability tanks by 112% over 200,000 chats

Feb 20, 2026 - 03:30
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Even Microsoft says that AI chatbots get dumber the longer you talk to them — a paired study with Salesforce shows reliability tanks by 112% over 200,000 chats
Microsoft and Salesforce analyzed 200,000+ AI chats, finding models lose reliability in multi‑turn dialogue despite strong single‑prompt performance.

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